Taxes & Customs

Please note that all product prices on the website are inclusive of tax.

Please be aware that in all cases the customer is responsible for paying any customs fees applied to their order and for providing any and all documents required by customs in the country of receipt.

We understand that custom fees are worrying for some customers. We hope that you are reassured by the fact that.


These costs include the sales tax in the country of receipt (applied to the total value of the order), duties on the cost of products (around 6% for the European Union) and any handling fees applied by the shipping provider.

 

For our customers in the UK: You will not have to pay anything to the delivery company to receive goods worth less than £135 unless they’re gifts over £39 or excise goods (for example, alcohol and tobacco).
For Details: Tax and customs for goods sent from abroad.

 

For our customers in the USA: Most packages with a declared value under $800 USD will be cleared without any fee. If you are purchasing more than that amount, we will split your order into multiple shipments as best we can.

For our customers in Canada: Please visit the link below for details.
Courier Low Value Shipment Program - Importing commercial goods by courier (cbsa-asfc.gc.ca)


*We will do our best, but we will not be responsible for any failure to do so.
*If a shipment is split into multiple shipments, the shipping date may be shifted by one day for each package.

For our customers in Australia: Orders below $1000 AUD are regarded as 'low value imports' by Australian customs. As of 01 July 2018, customs duties may apply to any goods imported from overseas by consumers in Australia. For more information, please visit the Australian customs website

For our customers in the EU:EU Directives calculate the Total Value of the order as a combination of the price of product and shipping fees. The buyer is responsible for paying both consumption tax and import duty of the total value.

If you purchase goods with a total value exceeding 150 euros, we will ship the items in separate batches to avoid additional customs duties.

Here is the table showing the VAT rates for corresponding European countries:

Country/Region      VAT Rate (%)   
Austria 20
Belgium 21
Denmark 25
Finland 24
France 20
Germany 19
Ireland 23
Italy 22
Poland 23
Spain 21
Sweden 25

 

Additional information on importing goods to: Germany   France.  Spain.